Your right to be deleted
You can ask us to delete the data associated with your use of the Butterfly Social Suite, BFA Notify, and related BFA services at any time. This page explains what gets deleted and exactly how to request it. It also serves as our data deletion instructions for Facebook Login.
Option A — Remove the app from Facebook
To immediately revoke our access to your Facebook and Instagram data:
- Open Facebook settingsGo to Settings & Privacy → Settings → Business Integrations.
- Find our appLocate Butterfly Social Suite in the list of connected business integrations.
- Remove itSelect the app and choose Remove. This revokes the permissions and access tokens we hold for your account.
Removing the app stops any further access. To also erase data we have already stored, follow Option B.
Option B — Request full data deletion
To have us permanently erase the personal data we store for you, send a deletion request:
- Email usWrite to privacy@bfa.zone from the email address on your account, with the subject “Data Deletion Request.”
- Tell us what to removeInclude the account name and, if relevant, the connected Facebook Page or Instagram account so we can identify your records.
- We confirm and deleteWe verify the request, delete your stored data, and email you a confirmation once it is complete.
What we delete
- Your account profile and login details.
- Facebook and Instagram access tokens and connected-asset identifiers we hold.
- Content, drafts, schedules, and message templates you created.
- WhatsApp campaign data and delivery logs tied to your account.
We may retain a limited amount of information where the law requires it (for example, basic transaction or security records). Anything retained is kept only as long as legally necessary and is not used for any other purpose.
How long it takes
We process deletion requests promptly and complete them within 30 days. If a request will take longer for a technical reason, we will let you know.
Contact
- Deletion requests: privacy@bfa.zone
- General support: support@bfa.zone
- Butterfly Foundation & Agency (BUTAL, LLC), Sultan Muzaffar, Erbil, Kurdistan Region, Iraq